Privacy policy and personal data processing

1. Data controller

Qontta is a brand of Armando José Hernández Gámez, an individual with tax ID (NIT) 1004162832-1, based in Santa Marta, Magdalena, Colombia. He is the data controller for the personal data collected on qontta.com. You can write to us at armando.hernandez@qontta.com.

2. What data we collect

We only collect the data you give us when you contact us by WhatsApp or email, and technical browsing data when you accept analytics cookies.

• Contact data: name, phone number, email address and the content of your message.
• Technical data: pages visited, device and browser type, only if you accept analytics cookies.
• We do not collect sensitive data or data from minors.

3. What we use your data for

• To answer your inquiries and prepare project proposals.
• To manage our business relationship with you.
• To understand how the site is used and improve it, using aggregated statistics and only with your consent.

4. Authorization

By contacting us you agree that we process your data for the purposes described, in accordance with Law 1581 of 2012 and its implementing regulations. You may revoke your authorization at any time.

5. Who we share your data with

We do not sell your personal data. To assist you, necessary providers may be involved, such as WhatsApp (Meta) when you write to us on that channel, our email provider and, if you accept analytics cookies, the web analytics provider.

6. Your rights as a data subject

Under Colombian Law 1581 of 2012 you have the right to:

• Know, update and correct your personal data.
• Request proof of the authorization you gave us.
• Be informed about how we use your data.
• File complaints with the Superintendence of Industry and Commerce for violations of the law.
• Revoke the authorization and request deletion of your data when legal principles and guarantees are not respected.
• Access your personal data free of charge.

7. How to exercise your rights

Write to armando.hernandez@qontta.com stating what you want to do. We will handle inquiries and claims within the deadlines set by law.

8. Retention and security

We keep your data for as long as needed for the purposes described or to meet legal obligations. We apply reasonable measures to protect it against unauthorized access.

9. Changes to this policy

We may update this policy. We will publish the current version on this page with its update date.